TeamViewer is a comprehensive, remote access, remote control and remote support solution that works with almost every desktop and mobile platform, including Windows. It lets you remote in to computers or mobile devices located anywhere in the world and use them as though you were there.
A new driver for Security Key Redirection has been added. The updated driver introduces several technical enhancements, including a fixed-size pool of reusable device interfaces and improvements to Plug and Play (PnP) power management event handling.
A new Default QuickSupport Module setting is now available in TeamViewer Remote under Admin Settings → Connection Settings. This ensures a consistent experience by automatically applying company-defined module customizations to sessions.
A dedicated section for user management permissions has been introduced, clearly separating user, user group, and user role permissions while highlighting their administrative significance. Additional information icons provide explanations to help users better understand these permissions.
Tia Troubleshooting has been enhanced from contextual guidance to AI-driven troubleshooting. Tia can now perform live diagnostics and execute approved remediation actions during remote support sessions on managed Windows devices, helping identify root causes and resolve issues more efficiently.
Tia now includes three modes: Advise, Diagnose, and Resolve. These modes provide increasing levels of troubleshooting capability, giving users control over how Tia investigates issues and helps resolve them.
Introduced Tia Toolbelt to bring together tools and data sources such as Session Insights, device context, screenshots, diagnostic scripts, AI-generated diagnostics, and remediation scripts that can be used to solve issues with Tia in a remote control connection.
Detailed audit traces for Tia-driven troubleshooting have been added to Session Insights. Users can now review actions performed by Tia, including executed actions and who started the execution, providing greater transparency into troubleshooting activities.
Administrators can now assign Tia Advise, Diagnose, and Resolve access to users and groups through dedicated Tia packages. Device policies can also be configured to control on which devices Tia capabilities are available.
Improvements
The Active Connections feature is now available in TeamViewer Tensor and TeamViewer One. When enabled by a company administrator, users with the Active Connections permission can view all connections initiated by or to users within their company.
It is now possible to assign a default QuickSupport module to individual users and legacy groups. This ensures that the predefined module is automatically applied to the selected user or group.
The way the client receives updates about changes to devices and device groups has been improved.
Bugfixes
Fixed a bug that could prevent session invitations from working correctly when both the inviter and the invitee were configured for Easy Access.
Fixed a bug that could prevent connections when a policy was applied.
Fixed a bug that prevented the assignment pop-up from appearing when managing a device through the custom full client module.
Fixed a bug that caused the User Management page to appear empty after a company was created.
Fixed a security vulnerability in the file transfer and clipboard features that could allow unauthorized file writes (Security Bulletin: TV-2026-1008).
