Poly Lens

Poly, Inc.·Poly.PolyLens

Allows end-users to customize their settings and get visible status of their Plantronics/Poly audio device on their desktop.

Poly Lens Desktop is an application that enables you to configure and manage your Poly audio and video devices. This app allows you to connect Poly USB devices to the Poly Lens Portal for management and device Insights.

winget install --id Poly.PolyLens --exact --source winget

Latest 5.1.0.1111·June 1, 2026

Release Notes

Introduction Software version: 5.1.0 Release date: June, 2026

What's New This release of HP Poly Studio Desktop includes updated features and important field fixes.

  • Locked Settings Policies in Poly Lens - IT Admins can now lock supported Studio Desktop app and device settings using Poly Lens cloud policies, where changes are disabled for the end user. See Locked Settings Policies for more information.
  • Feature Configuration via Policy for Calendar and Wellbeing Functionality - Calendar and wellbeing functionality can now be disabled by IT Admins in the Studio Desktop app via Poly Lens if desired in the App Management section of Poly Lens. See Desktop App Feature Configuration for more information.
  • Expanded App Settings Management in Poly Lens - A broader set of Studio Desktop app settings can now be configured through Poly Lens. Supported app settings categories include General, Notifications and Device Alerts, and Language.
  • HP Poly Focus 6 Series and charge stands are now supported.
  • Added support for new display features on supported HP displays.
  • Improved translations for supported languages.

Resolved Issues This release includes the following bug fixes.

  • General:
    • Fixed an issue where the app would occasionally display a message saying an update has failed when attempting an update, even though it would complete successfully.
  • Headsets:
    • Fixed an issue where Poly Voyager Focus devices may need to be updated to latest firmware to have the option to change device language.
    • Fixed an issue where Poly BT700 dongle devices may show a DFU update available when no update is actually available, and a subsequent update failure message if such update is attempted.
    • Fixed an issue where some Poly Savi headsets do not allow for the device language to be changed in the device settings.
    • Fixed an issue where some Poly Savi headsets would display firmware version as ffff.ffff.ffff.ffff.
  • Video:
    • Fixed an issue where the UI might not display properly with a Poly Studio V12 connected to the PC.
    • Fixed an issue where Poly Studio V12 can now be onboarded to Poly Lens cloud by adding provisioning details via Studio Desktop app.
    • Fixed an issue on macOS where the Poly Studio R30 mute LED might not reflect system mute state while the Studio Desktop app was running.
    • Fixed an issue where Wi‑Fi client certificate (P12/PFX) installation failed with incorrect password.
    • Fixed an issue with the Poly Studio V12 proxy where enable/disable toggle was not updated correctly and always showed disabled unless a specific server address was specified.
    • Fixed an issue where during the initial setup for Poly Studio V12, the Static IP network parameters were not saved after the first attempt when applying the LAN configuration, but this works on the second attempt.
    • Displays:
      • Fixed an issue where Lenovo displays and HP displays connected to a PC with the Poly Studio Desktop app running would occasionally flicker.

Known Issues This release has the following known issues.

  • Headset:
    • Extra beeping tones may be heard on HP Poly Mission series headsets during Zoom calls.
  • Video:
    • For Poly Studio USB camera, PTZ controls are configurable although they are locked via Poly Lens cloud policy and locked settings get reset to factory default after restoring device defaults.
    • Poly Studio V52/V72 certificates are invisible in the app until relaunch and disappear after deleting one.
    • For Poly Studio USB and Poly Studio V72 devices, after updating default password to new password, the new password is not accepted on the first attempt; requires cancelling first attempt and making second attempt to succeed.
    • HP 960/965 webcam is not supported for software updates in Mac.
    • Poly Studio P5 camera anti-flicker setting reverts to 60 Hz on Mac after unplug and replug.
  • Displays:
    • When On Screen Display (OSD) is enabled, Desktop app does not report display details accurately.
  • Docks:
    • Locked dock settings are reset to factory default after restoring device defaults.

Installer type: wix

ArchitectureScopeDownloadSHA256
x64Download1F2B9006564E8BE20E343C1D785CB0E83675E7BA05BFCFDE68B6D1636D6A1000

Details

Homepage
https://www.hp.com/us-en/poly/software-and-services/software/poly-lens/app.html
License
Proprietary
Publisher
Poly, Inc.
Support
https://info.lens.poly.com/contact
Privacy Policy
https://www.hp.com/us-en/privacy/privacy.html
Copyright
© 2026 Plantronics, Inc. All rights reserved.

Tags

plantronicspoly

Older versions (10)

2.3.1.4673
ArchitectureScopeDownloadSHA256
x64DownloadB22016B3D0EB70708F5F16EC2FC9A8156EE4AB5951DA2866EF41BC53451DB31C
2.3.0.4332
ArchitectureScopeDownloadSHA256
x64Download9A76CDB87CFD7DCD1DA5BFEBF8AB007A618D14CC7122AB8DB65FBA85F46C4A55
2.2.0.3547
ArchitectureScopeDownloadSHA256
x64DownloadC154C52C577DB2B81DE723146193448145549388C58433DCAC2C96DE8F45A1E5
2.1.1.2761
ArchitectureScopeDownloadSHA256
x64DownloadC5496032EE52F7BB59571476E8C2AC69417CFF50AB6C691A5D1DC44B15D7F6E4
2.1.0.2461
ArchitectureScopeDownloadSHA256
x64Download945935E454F3AB3D5616BA097867C20FF7BDBC71F5C3B8233CDF30183FB007C8
2.0.17.2119
ArchitectureScopeDownloadSHA256
x64Download352D99172B46D86D3625A76803520ECE43B518D24A22C164D29F2293B7D07E52
2.0.16.1983
ArchitectureScopeDownloadSHA256
x64Download6CB671AA7C961A496C4B3B8238AAD2CB4CACB48ED725517F932A81D6585608EB
1.5.1.6079
ArchitectureScopeDownloadSHA256
x86Download48267508AA1FD01B0CFF01162FDCB53F55322AECF4557B77B95B3927142CCFD5
1.5.0.6070
ArchitectureScopeDownloadSHA256
x86Download87B19A5D0D26EC5E3BD663C33A0F276FC545ED05F25F6BD407D65F64F3222A9F
1.4.0.6062
ArchitectureScopeDownloadSHA256
x86Download49A2A9DB6189F97A5579CAB0E07B728CA263EDD9AAED5374D1A3F34FEA644F15