HP ImageDiags 4

HP Inc.·HP.HPImageDiags.4

HP ImageDiags is a tool designed to help HP Support diagnose customer problems more easily.

HP ImageDiags is a diagnostics tool used by HP support personnel provided by HP. It is intended to identify common issues and collect system information required to assist in identifying a resolution for customer escalations. Results: • IDR HTML report is a user-friendly customer-facing report • IDR text log file is a text document containing detailed results • IDR zip file contains the other 2 files along with all files collected during analysis