GenesysCloud Genesys Inc. · Genesys.GenesysCloud
Open Genesys Cloud automatically at startup and run it in the background.
The Genesys Cloud desktop app is available for Windows and Mac:
- Use a dedicated application. Run Genesys Cloud as a stand-alone program, and keep it separate from your browser windows and tabs.
- Start Genesys Cloud automatically. Automatically open Genesys Cloud when your computer starts up, and avoid missing important communications.
- Run in silent mode. Close the window but continue to run Genesys Cloud in the background, allowing you to continue receiving chats and notifications.
- Update automatically. The desktop app notifies you when a newer version is available and prompts you to refresh or install it.
winget install --id Genesys.GenesysCloud --exact --source wingetLatest 2.51.916.0· June 22, 2026 Architecture Scope Type Download SHA256 x86— burnDownload 980839ED2933B0E8D80D0D8B39F7DD7564B8879218A1EBEDEA36BE31D12CC817x86— wixDownload 4C63A4B793684EB1D061EE46B82CA80442BD61F5118EA90CEA86F3C1164AC3BB
Older versions (15) 2.51.912.0 Architecture Scope Type Download SHA256 x86— burnDownload F9AFFEA925AA8105ABB6A983F90C02C5FF24B4D7CEDF1FF4CAC43F57552FE3B4x86— wixDownload 8B00D99A1545D7CA21209E6642DE26540CC863CA1F3FFFF40B4E971821E6DAB1
2.50.909.0 Architecture Scope Type Download SHA256 x86— burnDownload A4CC72A245E4208C3623730AB57A342853AFA6ACE9ABC181AC96C389939583E8x86— wixDownload 7897E8FBE3453EF9281DDE9AB12C0833962CE8F8C441D09EE8C429F8B8E65F9E
2.49.903.0 Architecture Scope Type Download SHA256 x86— burnDownload 6213179EA7118482C1B7C1403890D20BE2579FDA9687C050AD80812CDBB6C1C8x86— wixDownload A79B4C4B8983E173CF65F71B1AA7C7C390542F0EE925F7B47C65F23D63220F51
2.48.901.0 Architecture Scope Type Download SHA256 x86— burnDownload FF86A8ACC1F15FCBA6FFCAF5CCC8E1E58E1513905528582B555310D3B29CE2C9x86— wixDownload 1F6C4A81134E961583052CCB49FBD7538E9EB8108259A4C3192C1D89DD0A1B9F
2.48.900.0 Architecture Scope Type Download SHA256 x86— burnDownload E71E3E22C9A4926B5F19425931549DD32D9698134F32083E8E603B1134CC6589x86— wixDownload F35232E5B7D07B18502874C08FB753374929CCCDFB4CC44D8D25A208A7A3378F
2.47.870.0 Architecture Scope Type Download SHA256 x86— burnDownload E3156BD7D98910EE807386D2778C8F8096B0094830876FBAAA3FEE76947DA9EBx86— wixDownload BCB7891D27C1F7E3C5A9AA796C1C8796F84CC158A4F2DED3D1159A5F9EC3E420
2.46.855.0 Architecture Scope Type Download SHA256 x86— burnDownload A53FEB3E7BEB43F76B8430691FD85CF93CD4ADD5E1AE40AC959A498D7E9146F3x86— wixDownload 701B47EABBB8F973E5358300BF04481F4A0CAF9FE48C6313AC712B47881AB6B1
2.45.851.0 Architecture Scope Type Download SHA256 x86— burnDownload 3EFA3CA184CD66BA570B9C410A9164086869F3F88C1E0372057D04CFB5AE9717x86— wixDownload 50F11FA99273DF60ABF50CE412C7A4F2A34CEDEDB7AD740C151B57C3800F10A0
2.44.848.0 Architecture Scope Type Download SHA256 x86— burnDownload D5E4354774C324DEA4EA748ADA2C9388DDFA061E83F90C272E629DEC7696CB18x86— wixDownload 720C921DBCDD92213852D7DAEABE14AE7F0F920849DB0E8A55A0E1DA2240D51B
2.43.829.0 Architecture Scope Type Download SHA256 x86— burnDownload A8A6F5BB2F6462ADC6065ED5DDC7291704C4FC104220D9F46E4D941D7234A667x86— wixDownload 44AD9671A149A5416C83E84202E6158842BF0113BB2F55CABCA548830DB136EC
2.43.825.0 Architecture Scope Type Download SHA256 x86— burnDownload CD117B2B99E41FF9FD7E73185D17C06BF2F4C826087D9098BE3F5D1D7A7ED64Ex86— wixDownload F84C82B447335B0FF90A951366636513FD56B855FF4C42E5D46EDB55D7506518
2.42.822.0 Architecture Scope Type Download SHA256 x86— burnDownload 7E814FF2BD446A24E0853FDD1AF5995FAD84F498DA14BE9A126184D0042871D4x86— wixDownload 84DFC96E58BEACDC03087EAE9C938427B12EA34BBDE319B2BFF5B58F1228C776
2.41.817.0 Architecture Scope Type Download SHA256 x86— burnDownload 1C8AE126C47FA7A4FA648A53B4F2520BDCB16F0D139629C5ACF2BA6A16B3508Ax86— wixDownload 84809F62947141C5D5A9562D2842C8C1E347D70BECDE3B5B47C89DE566CADE10
2.40.811 Architecture Scope Type Download SHA256 x86— burnDownload 60C878B02CCB9ADB6DCCAAE97479C0B45ACF88F35A3A1AAB9329B32EA64E71BDx86— wixDownload 081872C574DE2939B6300B802904161C3CB54A956D82335558221D3C625C2D2B
2.34.771 Architecture Scope Type Download SHA256 x86— burnDownload 343874627521ECD282995678240FD33F9CDE0D658D1203FB0D840BBA9CDA17E9x86— msiDownload 15BC93A37597D83412FD07ED54AFEF385468DE1D445E75D11E26EB5E10CFA73E
