Desktop companion application for Dynamics 365 Contact Center

Microsoft Corporation·Microsoft.Dynamics365ContactCenterDesktop

The desktop companion application serves as a backup system for the web application for Dynamics 365 Contact Center, so customer service representatives can continue customer conversations without interruption during web application issues.

winget install --id Microsoft.Dynamics365ContactCenterDesktop --exact --source winget

Latest 1.8.26190.3·July 9, 2026

Installer type: wix

x64BDE170C0BBA4CC6ADBE718BF8E045E1EDC215A96338058ED9473A6291B2C9DAB

Details

Homepage
https://learn.microsoft.com/dynamics365/contact-center/administer/install-manage-desktop-app
License
Proprietary
Publisher
Microsoft Corporation
Support
https://support.microsoft.com/
Privacy Policy
https://privacy.microsoft.com/privacystatement
Copyright
© Microsoft Corporation 2026. All rights reserved.

Tags

companion-appcontact-centerdesktop-companiondynamics-365voice-channel